Have questions about our products or services? Our team is ready to assist you with all your grinding equipment needs.
123 Technology Drive, Industrial Park, Shanghai, China
alternate_email info@precisiongrind.com
email sales@precisiongrind.com
call +86 21 5555 8888
phone_android +86 138 1234 5678
Find answers to our most frequently asked questions about our products and services.
Our standard lead time is 2-4 weeks for most products. Custom orders may require additional time depending on the complexity of the customization. We'll provide you with a specific lead time when you place your order.
Yes, we ship our products worldwide. We have established shipping channels to over 50 countries. Shipping costs and delivery times vary by destination, and we'll provide you with a detailed quote when you place your order.
We offer a 12-month warranty on all our equipment, covering manufacturing defects and component failures. Grinding media and consumable parts are covered by a 3-month warranty. Extended warranty options are available upon request.
Absolutely! Our team of technical experts is ready to assist you in selecting the right equipment for your specific needs. Please provide details about your application, sample type, desired throughput, and other requirements, and we'll recommend the best solution for you.
Yes, we offer professional installation and training services for all our equipment. Our technicians can travel to your location to install the equipment, calibrate it, and train your staff on proper operation and maintenance procedures.
Need immediate assistance? Our customer support team is available to answer your questions about our products and services.
Monday-Friday 9:00 AM - 6:00 PM CST
Get detailed technical information from our experts.
Email, phone, and online form submissions.